Teams Solve Problems Faster When They’re More Cognitively Diverse

Teams Solve Problems Faster When They’re More Cognitively Diverse

Received wisdom is that the more diverse that executive teams are in terms of age, ethnicity, and gender, the more creative and productive they are likely to be. But having run strategic execution exercises around the world more than 100 times over the last 12 years, we have found no correlation between this type of diversity and performance. Since there is so much focus on the importance of diversity in problem solving, we were intrigued by these results. If not diversity, what accounts for variability in performance? We wanted to understand what leads some groups to succeed and others to crash and burn. This led us to consider differences that go beyond gender, ethnicity, or age. We began to look more closely at cognitive diversity.

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